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Navigating the Web UI

The ServiceRadar Web UI is the main place operators monitor their environment, investigate problems, and configure the platform. This page is a map of the main areas to help new users find their way around. What you can see and do depends on your role — see Roles & Permissions.

Monitoring & inventory​

  • Dashboard — the landing page. A high-level summary of fleet health, recent activity, and key metrics.
  • Devices — the device inventory. Browse, filter, and search all monitored devices; open a device to see its details, interfaces, services, metrics, and available remote-access actions.
  • Interfaces — a fleet-wide view of network interfaces across all devices, useful for spotting interface-level problems.
  • Agents — the agents currently connected to this instance, with their status and the checks they are running.
  • Gateways — the agent-gateways that agents push status through, with connection and health information.

Events & alerts​

  • Events — the raw event stream ingested by ServiceRadar.
  • Alerts — actionable alerts raised by rules. Helpdesk and operator users can acknowledge and resolve alerts here.

Observability​

The Observability section collects telemetry data:

  • Logs — searchable log records with detail views.
  • Traces — distributed traces and individual span detail.
  • BMP / BGP — BGP Monitoring Protocol feeds and routing data. See BGP Routing.
  • Camera relays — camera relay streams and the analysis workers that process them.

Topology & spatial views​

  • Topology (Network Topology) — an interactive map of how devices connect to each other. See Network Topology.
  • NetFlow Map / Spatial — geospatial views of traffic flows and field survey data.

Diagnostics​

  • Diagnostics → MTR — run interactive traceroutes (My Traceroute) to a target, review past traces, and compare two traces side by side. For scheduled MTR checks, see Agent Configuration.

Querying your data​

Most list views support SRQL, the ServiceRadar Query Language, for filtering and searching. To learn it, see the SRQL Tutorial.

Settings​

The Settings tree is where administrators and operators configure the platform. Common sections include:

  • Auth / Users — manage users, roles, RBAC role profiles, and authentication providers. See Authentication and Roles & Permissions.
  • Networks — sweep groups, discovery jobs, device enrichment, network credentials, remote-access host keys and desktop targets, BMP, MTR profiles, and field surveys. See Network Sweeps.
  • Integrations — external inventory and data sources to sync from.
  • Flows — NetFlow directionality and enrichment settings.
  • SNMP / Sysmon profiles — reusable monitoring profiles for network devices and host system metrics.
  • Rules — observability rules that turn events into alerts, including the visual Zen rule editor. See the Rule Builder.
  • Agents — agent releases and deployment, plus plugin assignments.
  • API credentials & CLI sessions — API keys for programmatic access and management of serviceradar-cli device sessions.
  • Audit — version history, the security-event stream, and auth lockouts.

For getting a new agent online and reporting into the UI, see Edge Agent Onboarding.