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Navigating the Web UI

The ServiceRadar Web UI is the main place operators monitor their environment, investigate problems, and configure the platform. This page is a map of the main areas to help new users find their way around. What you can see and do depends on your role — see Roles & Permissions.

Monitoring & inventory​

  • Dashboard — the landing page. A high-level summary of fleet health, recent activity, and key metrics.
  • Devices — the device inventory. Browse, filter, and search all monitored devices; open a device to see its details, interfaces, services, metrics, and available remote-access actions.
  • Interfaces — a fleet-wide view of network interfaces across all devices, useful for spotting interface-level problems.
  • Agents — the agents currently connected to this instance, with their status and the checks they are running.
  • Gateways — the agent-gateways that agents push status through, with connection and health information.

Events & alerts​

  • Events — the raw event stream ingested by ServiceRadar.
  • Alerts — actionable alerts raised by rules. Helpdesk and operator users can acknowledge and resolve alerts here.

Observability​

The Observability section collects telemetry data:

  • Logs — searchable log records with detail views.
  • Traces — distributed traces and individual span detail.
  • BMP / BGP — BGP Monitoring Protocol feeds and routing data. See BGP Routing.
  • Camera relays — camera relay streams and the analysis workers that process them.

Live updates​

Events, Traces, Metrics, Alerts, BMP, and BGP have a Live button with an On/Off badge, like Logs. They open with Live off. Click Live to refresh the current results immediately and follow incoming updates; click again to pause automatic refreshes.

Events, Traces, Metrics, and Alerts return to the first page using the active query when enabled. Changing their query, paging, or switching tabs turns Live off. BMP also returns to the first page and pauses when paging. BGP keeps the selected filters and pauses when those filters change.

Events, Traces, Metrics, Alerts, and BMP group incoming updates into refreshes with a five-second delay. BGP refreshes on each routing observation. Alerts refresh when an alert is created. Traces follow span ingestion and completed summary updates; see the OTel storage model for how summaries become available. Live does not change the query's filters or sort order, so only matching results appear.

Topology & spatial views​

  • Topology (Network Topology) — an interactive map of how devices connect to each other. See Network Topology.
  • NetFlow Map / Spatial — geospatial views of traffic flows and field survey data. Flow panels are served from the StarRocks warehouse and report a warehouse-required error until the flows dataset is cut over; see NetFlow.

Diagnostics​

  • Diagnostics → MTR — run interactive traceroutes (My Traceroute) to a target, review past traces, and compare two traces side by side. For scheduled MTR checks, see Agent Configuration.

Querying your data​

Most list views support SRQL, the ServiceRadar Query Language, for filtering and searching. To learn it, see the SRQL Tutorial.

Dashboards and analytics​

Open Dashboards to find dashboards you own, dashboards shared with you, and dashboards available through your groups. Open Analytics to create a self-authored dashboard from SRQL source queries, guided visual outputs, and a drag-and-drop canvas. See Self-Authored Dashboards for the full workflow.

Settings​

The Settings tree is where administrators and operators configure the platform. Common sections include:

  • Auth / Users — manage users (/settings/auth/users), authentication providers (/settings/authentication), and RBAC policy profiles (/settings/auth/rbac). See Authentication and Roles & Permissions.
  • Networks — sweep profiles (/settings/networks), visibility profiles (/settings/networks/visibility-profiles), discovery jobs, device enrichment, credential rules, remote-access host keys and desktop targets, BMP, MTR profiles, field surveys, integrations, prefix tags, and threat intel. See Network Sweeps and Visibility Profiles.
  • Flows — NetFlow directionality plus GeoIP / ipinfo enrichment (/settings/flows).
  • SNMP / Host Health — SNMP profiles (/settings/snmp) and Sysmon host metrics (/settings/sysmon).
  • Mail — deployment-wide outbound email (/settings/mail). SMTP relay, From address, credentials. See Outbound Mail.
  • Rules — Zen log normalization, event promotion, and alerts (/settings/rules). See the Rule Builder.
  • Notifications — channels, routes, escalation, and the Delivery Log (/settings/notifications). Start with the Notifications Quickstart.
  • Agents — deploy (/settings/agents/deploy), releases, plugins manager, and native add-ons catalog/fleet.
  • API credentials & CLI sessions — API keys for programmatic access and management of srctl device sessions.
  • Audit — version history, the security-event stream, and auth lockouts.

For a full hosted SaaS path (control plane + product UI), see the Cloud Quickstart. For agent install only, see Edge Agent Onboarding.